9TH ANNUAL

IES QUALITY SUMMIT

EMPATHY & COMPASSION

Thursday, April 28, 2022
7:30am - 3:05pm

ABOUT THE CONFERENCE

Celebrating our 9th consecutive year, the IES Quality Summit will be held on Thursday, April 28, 2022, at the Irving Convention Center in Dallas. But there’s more! With IES’ exciting growth into the Houston area, we are thrilled to announce a second location to attend and view this year’s Summit via a live streaming feed at the George R. Brown Convention Center in Houston and satellite viewing locations available for Florida and Arizona attendees!

This year’s Summit has an exceptional lineup of speakers emphasizing the value of empathy, compassion, and communication has on patient experience and care, including discussions on the downstream impact of provider burnout in our profession. Jeff A. Kline, MD, Associate Chair of Research, Emergency Medicine, will lead the discussion on the topic of Empathy and Compassion, followed by a group breakout session where we will engage our learners through live demonstrations of true case-based scenarios between the patient and a provider and/or nurse interaction.

At IES, we invest heavily in our education and leadership structure to help our physicians and APPs always be at the top of their game. The IES Quality Summit was developed to share evidence-based practices that produce better quality outcomes and enhance Emergency Medicine’s value to overall healthcare delivery.

The Summit will also feature a Quality Poster Contest. Each poster will highlight process improvement and quality program initiatives that demonstrate the tremendous value that Emergency Medicine brings to our patients and the communities that we serve.

The IES Quality Summit is open to providers, hospital administrators, and key stakeholders dedicated to enhancing healthcare delivery through Emergency Medicine. Providers will acquire tools and resources to enhance their practice through evidence-based continuing medical education (CME) and continuing education (CE) credits that will be offered. Due to the previous attendance record, we anticipate approximately 500 emergency department healthcare providers from the CHI St. Luke’s Health System, Baylor Scott & White, John Peter Smith, surrounding, and out-of-state emergency departments. Upon completion of the Summit, participants will be able to apply the latest advances in clinical applications, diagnoses, treatments, and practice management necessary for enhanced patient care.

2

DALLAS


Irving Convention Center
500 West Las Colinas Blvd.
Irving, Texas 75039

1

HOUSTON


George R. Brown Convention Center
1001 Avenida De Las Americas
Houston, Texas 77010

Conference Details

QS9 Headshots (10)

Jeff Kline, MD

Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine


Dr. Kline received his bachelor’s degree from the Virginia Polytechnic Institute and State University in Blacksburg, Virginia. He completed his Doctor of Medicine from The Medical College of Virginia/Virginia Commonwealth University School of Medicine in Richmond, Virginia. Dr. Kline completed his Emergency Medicine residency at Carolinas Medical Center in Charlotte, North Caroline, where he was named chief resident, and also completed a research fellowship.

Dr. Kline currently serves as the Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine in Detroit, Michigan. He is the present Editor-In-Chief of Academic Emergency Medicine, focusing on diagnostic research, such as diagnosing and treating venous thromboembolism in the emergency care setting and mentoring physician-scientists in emergency care.

QS9 Headshots (11)

Stephen Trzeciak, MD, MPH

Chief of Medicine at Cooper University Health Care and Professor and Chair of Medicine at Cooper Medical School of Rowan University


Dr. Trzeciak received his undergraduate degree from the University of Notre Dame in Notre Dame, Indiana. He earned his medical degree from the University of Wisconsin-Madison in Madison, Wisconsin. He then completed his residency training and Master’s of Public Health at the University of Illinois at Chicago in Chicago, Illinois, proceeding with a fellowship in critical care medicine at Rush University Medical Center in Chicago, Illinois. 

Dr. Trzeciak currently holds the title of physician-scientist, Chief of Medicine at Cooper University Health Care, and Professor and Chair of Medicine at Cooper Medical School of Rowan University in Camden, New Jersey. He is a practicing intensivist (specialist in intensive care medicine) and a clinical researcher with more than 120 publications in scientific literature. His scientific program has been supported by research grants from the National Institutes of Health (NIH), with Dr. Trzeciak serving as Principal Investigator. Dr. Trzeciak also co-authored two books, Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference, and Wonder Drug: 7 Scientifically Proven Ways That Serving Others Is the Best Medicine for Yourself

Elizabeth Fagan, MD, FAEMS, FACEP
Director of Education and EMS, BEST, PA

William Fox, MD
Medical Director, BSWH – Centennial

John S. Garrett, MD, MRA, FACEP
Chief Medical Officer, BEST, PA

Kline (7)

Michael Granovsky, MD, FACEP
President of Logix Health, Adjunct Professor of Emergency Medicine at  George Washington University

QS9 Headshots (5)

Blake Johnson, MD
Associate Medical Director, BSWH – Irving

QS9 Headshots (10)

Jeff Kline, MD
Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine

Jeffery Lawrence
President and Chief Executive Officer, IES

Sandra Schneider, MD, FACEP
Senior VP at ACEP and Adjunct Professor of EM at the University of Pittsburgh

QS9 Headshots (11)

Stephen Trzeciak, MD, MPH
Chief of Medicine at Cooper University Health Care and Professor
Chair of Medicine at Cooper Medical School of Rowan University

Joseph Young, DO, FACEP
Executive Vice President, IES, Houston

Nick Zenarosa, MD, FACEP
Founder and Chief Medical Officer, IES

Time
Lecture
Presenter

7:30am - 8:30am

Check In, Breakfast, and Exhibit 

8:35am - 8:45am

Opening Remarks

Nick Zenarosa, MD, FACEP
Founder and Chief Medical Officer, IES

Jeffery Lawrence
President and Chief Executive Officer, IES

8:45am - 9:45am

COVID at 2 Years, What Have We Learned? 

Sandra Schneider, MD, FACEP
Senior VP at ACEP and Adjunct Professor of EM at the University of Pittsburgh

9:45am - 10:30am

Compassionomics 

Stephen Trzeciak, MD, MPH  
Chief of Medicine at Cooper University Health Care and Professor and Chair of Medicine at Cooper Medical School of Rowan University 

10:30am - 10:45am

Personal Impact of CPR 

Blake Johnson, MD
Associate Medical Director, BSWH – Irving

10:45am - 11:00am

BREAK  


11:00am - 11:30am

Communication, Empathy & Patient Satisfaction  

Jeff Kline, MD
Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine

11:30am - 11:45am

Patient Experience Group Session 

Jeff Kline, MD
Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine

11:45am - 12:45pm

Lunch and Awards Ceremony 


12:45pm - 1:45pm

Patient Experience Group Session  

Jeff Kline, MD
Associate Chair of Research and Brooks Bock Endowed Professor of Emergency Medicine at Wayne State University School of Medicine

1:45pm - 2:15pm

2023 New Billing and Coding Trends 

Michael Granovsky, MD, FACEP
President of Logix Health, Adjunct Professor of Emergency Medicine at George Washington University

2:15pm - 2:30pm

BREAK  

2:30pm - 2:45pm

PE & DVT in 2022

John S. Garrett, MD, MRA, FACEP
Chief Medical Officer, BEST, PA

2:45pm - 3:00pm

Interesting Case of the Year 

Joseph Young, DO, FACEP
Executive Vice President, IES Houston

William Fox, MD
Medical Director, BSWH – Centennial

3:00pm - 3:05pm

Closing Remarks  

Elizabeth Fagan, MD, FAEMS, FACEP
Director of Education and EMS, BEST, PA

3:05pm

Adjourn 

Poster Due Date

Submissions are due by Friday, April 1, 2022, and should be sent via email to sshahani@ies.healthcare.

Formatting Requirements

Please review the poster submission guidelines to ensure that your poster is properly formatted for submission. If not properly formatted, your submission may be returned for amending. The guidelines and pre-formatted poster templates can be downloaded via the buttons below.

Awards

First, Second, Third Place and Honorable Mention

Based on the judging criteria, all submissions will be reviewed by a panel of judges who are known experts in the delivery of healthcare. The top five posters will be announced on Friday, April 15, 2022, and the primary author must submit a written summary of their poster, that when read aloud, does not exceed 60 seconds. The top five posters will be on display at the conference and the winners will be announced during the awards luncheon.

The top ten selected posters will also be submitted to national conferences in healthcare for contest judging such as EDBA, SAEM, ACEP, TCEP, etc.

Criteria

  • Originality: How original is the concept presented in this poster? Or, how original is the new approach to an old problem?  
  • Significance: How significant are the poster’s conclusions in increasing understanding of a disease process, or in improving the diagnosis or treatment of a disease state?  
  • Presentation: How logical are the ideas presented in this poster? How interesting is the manner of presentation? How clearly written and free of significant grammatical problems is its abstract?  
  • Methods: If applicable, how suitable is the research design for the stated objectives, and how appropriate are any statistical techniques applied?  
  • Visual Impact: How effective is this poster visually? How valuable is each figure and graph in furthering viewers’ understanding of the research subject?  

2021 POSTER WINNERS

First place: The Alto® Protocol On Reduced Opioid Use During COVID-19 Pandemic. Poster Authors: Eric Chou, MD; Andrew Shedd, MD; Chinmay Patel, MD; Toral Bhakta, DO​. Click Here to view the poster. 

Second place: House-Wide Collaboration Supports ED Throughput During The COVID-19 Pandemic. Poster Authors: Barbra Klausing MHA, BSN, RN, NEA-BC; Ann Tuck BSN, RN, CEN; Michelle Angotta BSN, RN, CEN, NE-BC; ​Connie Swickhamer DO, FACEP; Blake Johnson MD​​. Click Here to view the poster. 

Third place: Acute Stroke Process Improvement at BSWMC-Mckinney. Poster Authors: Steven Blake Baker, MD, MPH; Elizabeth Fagan, MD, FACEP​​. Click Here to view the poster. 

Available Credit Hours

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American College of Emergency Physicians and Integrative Emergency Services. The American College of Emergency Physicians is accredited by the ACCME to provide continuing medical education for physicians.

The American College of Emergency Physicians designates this live activity for a maximum of 4.75 AMA PRA Category 1 Credits ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Eligibility for CME/CE

All courses are designed for physicians, physician assistants, nurse practitioners, registered nurses, and all other medical care providers who work in an Emergency Medicine setting. 

Learning Objectives

At the conclusion of this activity, the participant will be able to:

1. Demonstrate the connection between patient experience and the impact on satisfaction scores.
2. Define empathy and its’ role in social interaction between the care provider and patient.
3. Identify key frameworks for communication and empathy in our professional environment.

As a valued partner, we are soliciting your support for this premier medical education and training event. As an exhibiting sponsor, you will have the opportunity to promote your company brand, products, and services to the approximately 500 key Emergency Medicine providers, leaders, and decision-makers who attend annually. In addition to the exposure that the Summit provides our sponsors and exhibitors, your participation in this event demonstrates your commitment to supporting the continuing education of Emergency Medicine practitioners, impacting the more than one million patients they serve annually.

The details regarding the different exhibitor opportunity levels, setup and breakdown, payment instructions, and registration information can be found in the 2022 Quality Summit Exhibitor & Sponsorship Prospectus. The exhibition space is limited, so please register early.

Thank you in advance for your support.  We are looking forward to seeing you at the 9th Annual IES Quality Summit!

CHECK-IN LOCATIONS & BREAKFAST

Check-in at 7:30 am, please sign in and pick up your conference badge and materials. Lectures begin promptly at 8:35 am. Conference locations:

  • Dallas – Located on the 4th floor of the convention center.
  • Houston – Located on the 3rd floor in room 342 of the convention center.
        • Use the entrance next to Pappadeaux Seafood Kitchen restaurant, across the street from the Hilton Hotel.
        • Take the elevators or escalators up to the 3rd floor. Follow the ceiling signs to room 342. IES signage will be posted outside the entrance doors to the conference room.

CONFERENCE PARKING

  • Dallas – Irving Convention Center at Las Colina’s has free parking located in the convention center parking garage.
  • Houston – The George R. Brown Convention Center (GRB) has four parking garages available for guests. Park in the Avenida South Garage or Avenida Central Garage, as these are the closest parking structures to the conference.
        • Parking validation is offered to all guests attending the conference.
        • Your parking ticket will be stamped as part of the check-in process. 
        • Once the conference is over, scan your stamped ticket when exiting the garage.

HOTEL INFORMATION

  • Dallas – Click Here for a listing of hotels conveniently located near the Irving Convention Center at Las Colinas.
  • Houston  Click Here for a listing of hotels conveniently located near the George R. Brown Convention Center.

CME/CE

Michelle Dippel
mdippel@ies.healthcare

Exhibitors

Vanessa Owens
vowens@ies.healthcare

Poster Contest

Samir Shahani, MD
sshahani@ies.healthcare

Sunshine Maxwell, RN
smaxwell@ies.healthcare

Registration 

Pamela O’Neill
poneill@ies.healthcare

A Special Thank You To Our Diamond Sponsors!

Thank You Platinum Sponsors!